by Saskia Botha | Nov 19, 2024 | Governance, Performance Management, Process Improvement, Supply Chain Management
It is that time of year again when companies start doing those dreaded performance reviews. Everybody hates them: the people being reviewed, as well as the people doing the reviews. It is supposed to be about improving the business and growing you as a person. But...
by Saskia Botha | Oct 16, 2024 | Performance Management, Process Improvement, Project Governance, Project Management, Risk Management, Risk Mitigation
I asked specifically to teach about making operational improvements, for micro, small and medium businesses. While working on this, I realised that very often, small business owners are the kind of people who have exceptional knowledge in their field. They would be...
by Saskia Botha | Sep 3, 2024 | Governance, Performance Management, Process Improvement, Project Governance, Project Management, Risk Management, Risk Mitigation
…rather use this rational approach I have recently been party to yet another failed software implementation. This was specifically for a client’s service provider so, while I was not involved in the implementation, it did affect my client. It has caused much...
by Saskia Botha | Jul 15, 2024 | Governance, Performance Management, Process Improvement, Project Management, Risk Management, Risk Mitigation
Every profession has that one test they will always use: doctors check blood pressure, accountants do the acid ratio test, and governance auditors check your risk management process. And much like a blood pressure or acid ratio will not tell you the whole story, a...
by Saskia Botha | Jun 19, 2024 | Governance, Risk Management, Risk Mitigation
Okay, I lied, incident management is not a quick and easy way to improve your business, but it does provide good bang for your buck. By implementing a robust incident management process, your organisation can reap amazing rewards. What rewards, you ask? By dealing...